https://www.certapet.com/southwest-airlines-esa-travel-letter-fact-sheet/ Emotional Support Animal Letters Fri, 14 Oct 2022 19:40:46 +0000 hourly 1 https://wordpress.org/?v=6.4.2 https://www.certapet.com/southwest-airlines-esa-travel-letter-fact-sheet/#comments/602 Wed, 12 Jun 2019 02:38:26 +0000 https://www.certapet.com/?p=10592#comment-602 Just was flying SW last weekend and apparently a new rule is that you have to request preboard at the ticket counter at check in. I was told that your ticket has to have preboard on it if you need extra time to board the plane with your medical disability. I was also asked by ticket agent if my medical disability would require a special seat when I requested preboard.

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